SHARDA CARE DESK

Returns made clear,
care made personal.

Choose what happened to your order and we’ll show the next step. Please notify us within 24 hours of delivery.

24hours to notify us

1×free size exchange

7simple return steps

START HERE

What do you need help with?

Select one option to see the relevant process.

SIZE OR FIT

Try it on gently. Keep the return ribbon attached.

Raise your size-exchange or return request within 24 hours. Your first size exchange is complimentary. For a preference return, the pickup charge depends on your payment method.

Try-on at home is allowed.
Do not wear outside, iron, wash, alter or remove tags.
Keep every set component and original packaging.

YOUR PAYMENT, YOUR BENEFITS

Choose the option that suits you

Every genuine customer is welcome. Prepaid simply carries more savings and convenience.

BEST VALUE

Prepaid

Pay securely online

Free delivery
₹75–₹100 prepaid saving
One free return pickup
Refund to original payment method

EXTRA ASSURANCE

Partial COD

Small advance, balance on delivery

Free delivery
No prepaid discount
₹99 preference-return pickup
Advance adjusted in your order total

PAY ON DELIVERY

Cash on Delivery

Pay when the order arrives

₹99 COD shipping & handling
No prepaid discount
₹129 preference-return pickup
Refund by UPI or bank transfer

THE RETURN JOURNEY

Simple from doorstep to resolution

01DeliveredCheck your order and its components.
02Notify usRaise a request within 24 hours.
03We reviewOur team confirms the next step.
04PickupPack the item with tags and ribbon intact.
05Quality checkWe inspect the returned product.
06ResolvedExchange, refund or replacement is initiated.

QUICK ELIGIBILITY CHECK

Does your item look return-ready?

This is a helpful guide. Final eligibility is confirmed after physical quality inspection.

My request is within 24 hours of delivery. The return ribbon and original tags are attached. The outfit is unused, unwashed and not ironed or altered. There are no stains, perfume, makeup, sweat or odour marks. I have every component, accessory and original packaging.

Select all applicable conditions to check.

REFUND ESTIMATOR

Understand your likely refund

Product amount paid (₹) Payment method Reason

Estimated refund₹0 Enter the product amount paid to see an estimate.

✦

A SMALL DETAIL THAT PROTECTS EVERYONE

Please keep your Sharda return ribbon attached.

You may try your outfit on for size and fit while the ribbon is attached. Removing, cutting or tampering with it makes a customer-choice return ineligible, but never removes your right to report a genuinely wrong or defective item.

GOOD TO KNOW

Frequently asked questions

What products cannot be returned for preference reasons?

Customized or altered products, products with removed ribbons/tags, worn or washed garments, and clearly marked final-sale or hygiene-sensitive products are not eligible for preference returns. Wrong or defective items are reviewed separately.

When will I receive my refund?

After pickup and quality inspection, eligible refunds are initiated through the applicable payment method. Bank and payment-provider timelines can vary.

Can I return only one item from a set or multi-item order?

For a set, all original components must be returned together. For multi-item orders, a partial return may be possible; any order-level discount is allocated to the returned item proportionately.

Can I request a return after 24 hours?

For size, fit or preference reasons, the request window is 24 hours. If you are unavailable, notify us within those 24 hours to request an inspection extension. Genuine hidden manufacturing defects are assessed separately.

READY WHEN YOU ARE