SHARDA DELIVERY DESK

From our hands,
to your doorstep.

Simple delivery timelines, transparent charges and helpful tracking—so you always know what happens next.

Get tracking help → Read full Shipping Policy
1–2business days
to dispatch
₹0standard delivery
Prepaid & Partial COD
₹99shipping & handling
for Full COD

DELIVERY BY PAYMENT TYPE

How would you like to pay?

Select an option to see its delivery benefits and charges.

STANDARD DELIVERYFREE

More savings, no delivery charge.

Pay securely online and receive tracking after dispatch. Any prepaid offer shown at checkout is applied automatically.

YOUR DELIVERY JOURNEY

Packed with care. Delivered with clarity.

  1. 1
    Order confirmedWe verify your order and payment choice.
  2. 2
    Quality checkedYour outfit is inspected before packing.
  3. 3
    DispatchedUsually within 1–2 business days.
  4. 4
    Tracking sharedThe tracking link may take 24 hours to activate.
  5. 5
    DeliveredPlease inspect your parcel promptly.

AFTER DISPATCH

Estimated delivery time

Business days exclude Sundays and public holidays.

METRO & MAJOR CITIES2–5business days
OTHER CITIES & TOWNS4–8business days
REMOTE LOCATIONS7–12business days

Festivals, severe weather, public holidays and courier-network disruption may add time. We will help if tracking is not moving normally.

QUICK HELP

Where is your order right now?

My order was just placed

Look for your confirmation by email, SMS or WhatsApp. COD and Partial COD orders may need verification before processing.

My order is dispatched

Use the tracking link sent to you. Tracking can take up to 24 hours after dispatch to show its first update.

Tracking has not moved

If there is no update for more than 48 working hours, contact Sharda Care with your order number so we can check with the courier.

A delivery attempt failed

Respond promptly to the courier or our confirmation message. A reattempt depends on the courier and cannot be guaranteed after the parcel is marked RTO.

The parcel looks damaged

If the outer package is open or badly damaged, refuse it where reasonably possible and contact us. If accepted, keep the packaging and report the issue within 24 hours.

FAIR RTO REVIEW

When delivery does not happen

We review tracking and communication records before deciding whether an undelivered parcel was customer-related or courier-related.

CUSTOMER-RELATED

Wrong address, repeated unavailability or refusal

  • Prepaid: ₹99 re-shipping or ₹149 deducted from refund.
  • Partial COD: shipping/RTO cost may be deducted from the advance.
  • Full COD: repeated confirmed RTOs may limit future COD access.
COURIER-RELATED

False attempt, operational failure, loss or misrouting

Courier-caused failures are never counted against the customer. After verification, we provide free re-shipment or a full applicable refund.

GOOD TO KNOW

Delivery essentials

Can I change my delivery address?

Ask us before dispatch. After dispatch, any address change depends on the courier and new-location serviceability.

Does every delivery agent accept UPI?

No. Cash, UPI or another method may be available depending on the courier. Keep an alternative payment method ready for COD delivery.

Can I open the parcel before paying?

Only when open-box delivery was specifically offered. Otherwise, the courier may require payment or OTP verification before handing over the parcel.

What happens if the courier loses my parcel?

Once the courier investigation confirms a loss, you may choose a free replacement, subject to availability, or a full refund.

NEED DELIVERY HELP?

We are here to help your order reach you.

Keep your order number and registered mobile number ready.

Contact Sharda Care → Read the complete Shipping & Delivery Policy